Preamble
This privacy policy explains how Equanimity Chatbot (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with our chatbot on Microsoft Teams. Please read this policy carefully before using our chatbot.
What personal data do we collect and why?
We collect the following personal data from you when you use our chatbot:
– Your name, email, Microsoft ID, and department : We use this data to identify you as a user of our chatbot and to communicate with you.
– Your survey responses: We use this data to conduct wellbeing and engagement surveys to provide business intelligence to your organization.
– We do not share personal information such as name, email with the organisation except your department name in order to ensure some level of granularity.
We do not collect any sensitive personal data from you, such as your health, biometric, or genetic data
How do we store, process, and secure your personal data?
We store your personal data on secure servers . We use encryption, firewalls, and other technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.
We process your personal data only for the purposes stated in this policy and in accordance with the applicable laws and regulations. We retain your personal data only for as long as necessary to fulfill those purposes or as required by law.
How do we share or disclose your personal data?
We do not sell, rent, or trade your personal data to any third parties. We may share or disclose your personal data to the following parties only with your consent or as permitted by law:
– Microsoft: We use Microsoft Teams as the platform for our chatbot and Microsoft Azure as the cloud service provider for our chatbot. Microsoft may access, store, or process your personal data in accordance with their own privacy policies and terms of use.
– Other service providers: We may use other service providers to perform certain functions on our behalf, such as data analysis, marketing, or customer support. We only share your personal data with these service providers to the extent necessary for them to perform their services for us. We also require them to protect your personal data in accordance with this policy and the applicable laws and regulations.
– Law enforcement or regulatory authorities: We may disclose your personal data to law enforcement or regulatory authorities if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
How do we obtain your consent for collecting and using your personal data?
We obtain your consent for collecting and using your personal data when you first interact with our chatbot. We will ask you to agree to this privacy policy and to our terms of use before you can use our chatbot. You can withdraw your consent at any time by contacting us at sahl@get-equanimity.com
You have the following rights regarding your personal data:
– The right to access: You have the right to request a copy of the personal data we hold about you.
– The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
– The right to erasure: You have the right to request that we delete your personal data from our systems, unless we have a legitimate reason to keep it.
– The right to restriction: You have the right to request that we limit the processing of your personal data, if you have a valid reason to do so.
– The right to data portability: You have the right to request that we transfer your personal data to another service provider, if technically feasible.
– The right to object: You have the right to object to the processing of your personal data, if you have a valid reason to do so.
– The right to complain: You have the right to lodge a complaint with the relevant data protection authority, if you are not satisfied with how we handle your personal data.
To exercise any of these rights, please contact us at sahl@get-equanimity.com. We will respond to your request within a reasonable time and in accordance with the applicable laws and regulations.
How do we update this policy?
We may update this policy from time to time to reflect changes in our chatbot features and functions, or in the applicable laws and regulations. We will notify you of any material changes by posting a notice on our chatbot or by sending you an email. Your continued use of our chatbot after the notice period will constitute your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal data.
How do you contact us?
If you have any questions, comments, or concerns about this policy or our chatbot, please contact us at sahl@get-equanimity.com. We will be happy to assist you.