Terms of Services

Introduction:

Welcome to Equanimity, a chatbot that conducts surveys to measure employee engagement and wellbeing and relays the insight to a dashboard. Equanimity is owned and operated by Equanimity Analytics, an LLC registered in Montreal, Quebec. By using Equanimity, you agree to be bound by these Terms of Service, as well as our Privacy Policy, which explains how we collect, use, and protect your personal data. If you do not agree with these Terms of Service, you must not use Equanimity.

User eligibility and responsibilities

Equanimity is intended for use by employees of Equanimity Analytics or its affiliates, partners, or clients. You must be at least 18 years old to use Equanimity. You are responsible for providing accurate, complete, and honest information when answering the surveys. You must not use Equanimity for any unlawful, fraudulent, or harmful purpose, or in any way that interferes with the normal operation of Equanimity. We reserve the right to monitor, review, and remove any content or data that you submit or generate through Equanimity, at our sole discretion. We also reserve the right to terminate or suspend your access to Equanimity, without notice or liability, if you breach these Terms of Service or any applicable law.

Disclaimer of warranties and limitation of liability

Equanimity, its content, and its data are provided “as is” and “as available”, without any warranties or guarantees of any kind, either express or implied. We do not warrant that Equanimity, its content, or its data will be accurate, reliable, secure, error-free, or uninterrupted, or that they will meet your expectations or requirements. You use Equanimity, its content, and its data at your own risk and discretion. To the fullest extent permitted by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages or losses arising from or relating to your use of Equanimity, its content, or its data, even if we have been advised of the possibility of such damages or losses.

Governing law and dispute resolution

These Terms of Service are governed by the laws of Quebec, Canada and without regard to its conflict of laws principles. Any dispute or claim arising from or relating to Equanimity, its content, or its data, or these Terms of Service, will be submitted to the exclusive jurisdiction of the courts of Quebec. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

Data protection and security

We take data protection and security very seriously. We use appropriate technical and organizational measures to safeguard your personal data against unauthorized or unlawful access, alteration, disclosure, or destruction. We store your personal data on secure servers that comply with industry standards and regulations. You have the right to access, correct, delete, or withdraw consent to your personal data at any time, by contacting us at sahl@get-equanimity. For more information, please refer to our Privacy Policy.

Third-party links and services

Equanimity may contain links or integrations to third-party websites, platforms, or services, such as Microsoft and Retool. These third parties have their own terms of service and privacy policies, which may differ from ours. We do not endorse, control, or assume any responsibility or liability for the content, practices, or policies of such third parties. You should review their terms of service and privacy policies before using their services or providing them with any personal data.

Feedback and complaints

We welcome your feedback, questions, and complaints about Equanimity, its content, or its data. You can contact us at sahl@get-equanimity.com. We will try to respond to you as soon as possible, and resolve any issues or concerns that you may have